Services & Solutions

24/7 Helpdesk

Our responsive customer service will help you as speedily as possible, to enable you to resume production without major downtimes.

Beyond putting your machine back into operation, we are also at your disposal to support you with any other balancing problems which might arise.
For contact please use the adjacent form or call the hotline.


Hotline 24/7 Non-Automotive:
+49 7142 78-1212

Hotline 24/7 Automotive:
+49 7142 78-2550


Spare parts service

Nothing is more frustrating than VOC abatement system downtime. Not having the right abatement system part on your shelf can lead to loss of production and falling out of environmental compliance, costing your company time and money. Dürr is your single source provider for aftermarket services including all of your spare parts needs for your air pollution control system.

Avoid costly production downtime and environmental fines by paying a small price now for the critical spare parts you will need later

Spare parts for all different kinds of air pollution control units:
Regenerative thermal oxidizers
Direct fired thermal oxidizers
Recuperative oxidizers
SCR Systems
Spare parts for competitor’s systems

Assistance from our customer service reps to get the correct part the first time
Current customer spare parts lists on file for accuracy and troubleshooting
Options for skilled Dürr technicians to install purchased parts.

Dürr News