Services & Solutions

Contact Us

24/7 Helpdesk

Our responsive customer service will help you as speedily as possible, to enable you to resume production without major downtimes.

Beyond putting your machine back into operation, we are also at your disposal to support you with any other balancing problems which might arise.
For contact please use the adjacent form or call the hotline.


Hotline 24/7 Non-Automotive:
+49 7142 78-1212

Hotline 24/7 Automotive:
+49 7142 78-2550



Inspections are the first line of defense to keep your abatement system running at optimum condition while complying with environmental regulations. Dürr offers inspection programs to suit your needs with full and detailed reports including recommendations, following the visit.  Regular inspections assist in:

  • Preventing loss of production
  • Improving energy efficiency
  • Increasing capacity
  • Maintaining compliance


Upon completion of the inspection and delivery of the service report, a Dürr representative will work to put together a comprehensive plan to cost effectively make the necessary abatement system improvements, repairs, and upgrades around your shutdown schedules.  Dürr technicians and personnel are available for most any schedule, which includes weekends, holidays, and around the clock.

Dürr additionally provides maintenance repairs and services for your entire system or individual components such as:

  • Fans
  • Heat exchangers
  • Burners
  • Secondary heat recovery

As for any aftermarket service, Dürr will inspect and maintain any manufacturer’s air pollution control system, which includes Regenerative Thermal Oxidizers, Direct Fired Thermal Oxidizers, Adsorption Systems, Recuperative Oxidizers, Catalytic Oxidizers and more.

A Dürr representative can also work to develop detailed maintenance programs for your abatement system.  Maintenance programs can cover a wide range of topics like:

  • Recommended spare parts lists
  • Complete system documentation and drawings for OEM customers
  • Detailed checklists for equipment maintenance and optimization
  • Troubleshooting procedures and training to maintenance personnel to reduce downtime
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