Services & Solutions

24/7 Helpdesk

Our responsive customer service will help you as speedily as possible, to enable you to resume production without major downtimes.

Beyond putting your machine back into operation, we are also at your disposal to support you with any other balancing problems which might arise.
For contact please use the adjacent form or call the hotline.

Helpdesk-Availability
24/7

Hotline 24/7 Non-Automotive:
+49 7142 78-1212

Hotline 24/7 Automotive:
+49 7142 78-2550

QuickLinks

Contacts and Hotline

Brasil Joachim Lorenzen Brasil Sales Brasil Sales - Paint and Final Assembly Brasil Schenck RoTec Brasil Spare parts South Africa José Rodrigues Korea YongBu Jang India Varun Gupta China Harald Zysk North America Carol Glovak North America Greg Thompson North America Rick McConnell Africa Africa Africa Africa Africa José Rodrigues Asia Asia Asia Asia South America South America South America South America Europe (other countries) Europe (other countries) Europe (other countries) Europe (other countries)

Europe

Europe | America | Africa | Asia
Germany Dürr Systems AG
Address

Carl-Benz Str. 34
74321 Bietigheim-Bissingen

Germany

Phone +49 (0)7142 78 -1212
Fax +49 (0)7142 78 -1016
Hotline 24/7 Automotive Phone: +49 7142 78 2550
Hotline 24/7
Non-Automotive
Phone: +49 7142 78 - 1212
Spare Parts CTS Phone: +49 7142 78 1541
Fax: +49 7142 78 55 1541
spareparts.cts(at)durr.com
Service CTS Phone: +49 7142 78 1212
Fax: +49 7142 78 1016
service.cts(at)durr.com
Russia Duerr Systems RUS
Address

Oruzheyny Lane 15A
125047 Moskau

Russia

Phone +7 495 741 00 51
Fax +7 495 741 00 52

America

Europe | America | Africa | Asia
North America (USA, Canada, Mexico)
Dürr Systems Inc.
Address

26801 Northwestern Highway
Southfield, MI 48033

United States

Phone +1 248 450-2000
Fax +1 734 459-5837
24/7 Emergency Service Phone: +1 248-803-0303
Service Department Manager Rick McConnell
Phone: +1 248 450-2235
rick.mcconnell(at)durrusa.com
Spare Parts Manager Pam Wallace
Phone: +1 248 450-2560
pamela.wallace(at)durrusa.com
Spare Parts Order Desk Beth Ridley
Phone: +1 248 450-2585
beth.ridley(at)durrusa.com
Repairs, Modifications, Energy Upgrades David Tyksinski
Phone: +1 248 450-2596
david.tyksinski(at)durrusa.com
Repairs, Modifications, Energy Upgrades Lance Austenberg
Phone: +1 248 921-3530
lance.austenberg(at)durrusa.com
Repairs, Modifications, Energy Upgrades Nina Zerman
Phone: +1 248 921-2804
nina.zerman(at)durrusa.com
Repairs, Modifications, Energy Upgrades David Sorensen
Phone: +1 248 921-3727
david.sorensen(at)durrusa.com
Repairs, Modifications, Energy Upgrades Greg Thompson
Phone: +1 248 450-2314
greg.thompson(at)durrusa.com
System Inspections Carol Glovak
Phone: +1 248 444-5229
carol.glovak(at)durrusa.com
Durr Brasil Ltda. - Paint and Assembly Systems / Measuring and Process Systems
Address

Rua Arnaldo Magniccaro, 500
Sao Paulo - SP
CEP 04691-903
Sao Paulo

Phone +55 11 56 33 35 00
Fax +55 11 56 33 36 59
Contact Sales - Paint and Final Assembly
sales(at)durr.com.br
Contact Spare parts
Pecas(at)durr.com.br
Contact Schenck RoTec
vendas(at)schenck-rotec.com.br
Durr Brasil Ltda. - Clean Technology Systems (former Environmental & Energy Systems)
Address

Rua Arnaldo Magniccaro, 500
Sao Paulo - SP
CEP 04691-903

Phone +55 11 56 33 35 00
Fax +55 11 56 33 36 59
Contact Joachim Lorenzen
Phone: +55 11 56 33 35 00
jlorenzen(at)durr.com.br
Contact Sales
sales.environmental(at)durr.com.br

Africa

Europe | America | Africa | Asia
South Africa||Южна�? �?фрика Dürr Africa (Pty) Ltd.
Address

24 Worraker Street, Newton Park 6045
P.O. Box 1017
Port Elizabeth 6000

South Africa||Южна�? �?фрика

Phone +27 41 393 54 00
Fax +27 41 363 58 99
Contact José Rodrigues
Phone: +49 (0)711 136-1541
jose.rodrigues(at)durr.com

Asia

Europe | America | Africa | Asia
India Dürr India Pvt. Ltd.
Address

Ground Floor, Prestige Polygon,
471, Anna Salai,
600 035 Nandanam, Chennai

India

Phone +91 24 32 36 20/21
Fax +91 24 32 36 22
Contact Varun Gupta
Phone: +91 44 43931666
varun(at)durrindia.com
China Dürr Paintshop Systems Engineering (Shanghai) Corp. Ltd.
Address

No.665 Yingshun Road, Qingpu Industrial Park
201799 Shanghai, P.R. China

China

Phone +86 21 3979 1078
Mobile +86 13 48 25 79 87 1
Fax +86 21 62 19 45 19
Contact Harald Zysk
Phone: +86 21 3979 1074
Fax: +86 21 62 19 45 19
harald.zysk(at)durr.com.cn
Japan Dürr Japan K.K.
Address

Shin-Kokusai Bldg. 8F 3-4-1
Marunouchi, Chiyoda-ku
100-0005 Tokyo

Japan

Phone +81 (3) 4540-7822
Fax +81 (3) 3213-5580
South Korea Dürr Korea Inc.
Address

20/F, D-Cube City 662, Gyeongin-ro, Guro-gu,
Seoul 152-888
135-080 Seoul

South Korea

Phone +82 2 64 44 11 76
Mobile +82 16 46 73 31 6
Fax +82 2 64 44 11 22
Contact YongBu Jang
Phone: +82 2 64 44 11 76
Fax: +82 2 64 44 11 22
yb.jang(at)durr.co.kr
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